I am a hard-working and dedicated IT Support Technician and Webmaster/Web Content Manager. I pride myself in showing integrity and honesty in all that I do. I look forward to hearing from you.
My most recent experience for the past 3 years has been both volunteering as well as freelancing for several clients in numerous capacities from original site design and implementation to basic content management and consulting. I have 9+ years of experience as a professional webmaster for a 300+ product e-commerce website, and 15+ years experience maintaining personal websites. Please see my portfolio page to see current as well as past work performed. You can also see all website projects by clicking on ‘View All’ below the website slider above.
I have 9+ years experience in the technical support field supporting 9 software products in various versions of Windows (Windows 95 through Windows Vista), as well as Macintosh 9 & 10. I use Windows 7 64bit Professional daily, and have experience with 3 versions of the Linux operating system. I also have 5+ years doing internal IT support for a company staff of 20+, duties included setting up new workstations (as well as upgrading existing computers with various i/o devices), providing anti-virus and anti-malware solutions, support for various Microsoft office products, helping with network issues, and providing computer maintenance tasks. In the software support role, I obtained a 90%+ rate at solving issues on first contact.